Front Desk Receptionist

PT Akasia Kreasi · 📍 Sanur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 7.000.000 per month
PT Akasia Kreasi is seeking a Front Desk Receptionist to join our team in Sanur. As a Front Desk Receptionist, you will be the first point of contact for our guests and visitors, providing excellent customer service and ensuring a welcoming environment. The ideal candidate will have strong communication skills, a friendly demeanor, and a passion for hospitality.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors with a warm and professional welcome.,Answer and direct inquiries about the hotel, amenities, and local attractions.,Check guests in and out, and assist with room assignments and reservations.,Handle guest complaints and concerns, and escalate issues as needed.,Maintain the front desk area, including filing, organizing, and updating records.,Assist with event planning and coordination, including coordinating with vendors and guests.,Provide information about local attractions, dining, and transportation options.,Promote hotel services and packages to guests and visitors.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Familiarity with hotel management systems and software.,Ability to work well under pressure and meet deadlines.,Friendly, professional, and customer-focused attitude.,Basic computer skills, including email and word processing software.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingMultitaskingAttention to detailTime managementTeamwork
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